Our Philosophy

• To understand the requirement of the customer for the lubricants, oils and greases.
• We invest in the relationship with our customer and believe that customer satisfaction is the major criteria for doing any business.
• Our vision is not business oriented but customer oriented.
• We does not believe in making profit but to make a good customer relation.
• We believe that business can be done without sacrificing integrity and honesty.
• We provide transparency in our product.
• We maintain the quality of our product by development of human resources through proper training.
• We maintain an appropriate, effective and trustworthy management system to improve and develop the working of our organization.
• We always retain our customers by fulfilling their demand.

Our Principles

• Ethical Business Practice
• Genuine Products
• Fair Price
• Any Time Delivery
• Quality Service
• Customer Care
• Logistic Solution
• Respect for people at all levels

Value Addition to Customer

• Excise gate pass can be provided
• Test certificate can be provided
• Product specification can be provided
• Free Technical support can be provided time to time through IOCL technical officer
• Free Lab Test from IOCL Laboratory
• Equivalent products of other companies
• Free delivery within 24 hours of the purchase order

Our Role

• Maintaining the inventory of products
• Identifying the range of customers with varying requirements
• Product promotion
• Sales
• New Business Development
• Market Information
• Customer Support Service
• Industrial Scenario Update
• Marketing Strategy Formulation
• Transparency in transactions